Round-trip shared airport transfers are included from:
• Cancun International Airport (CUN) to the resort on July 8.
• The resort to Cancun International Airport (CUN) on July 12.
To arrange your airport transfers, please submit flight details HERE by May 24.

Please note:
• Transfers are provided only for the airport(s), dates and times listed above.
•Airfare is not included in the trip price! The closest commercial airport to the resort is Cancun International Airport (CUN), approximately 35 miles (56 kilometers) away. We highly recommend that you purchase travel insurance for any trip.

All sense inclusive meal-and-beverage package: includes all meals and all selected domestic and international alcoholic and nonalcoholic beverages (some premium brands included). Includes in-room dining (delivery fee of $3.50 USD applies).

Day 1
Arrive at the airport and transfer to the hotel, timing based on flight details provided.
Check into the hotel at any time after 3 p.m.
2-6 p.m.: Visit the welcome table in the hotel lobby.
7-8 p.m.: Welcome reception at the hotel’s El Tigre bar.
The rest of the evening at your leisure.

Day 2
A day at your leisure.

Day 3
The morning at your leisure. 
9:00a.m. - 5:00p.m.: Xcaret Park Adventure, including: Plus admission and lunch buffet with unlimited non-alcoholic beverages.
The rest of the day at your leisure.

Day 4
A day at your leisure.

Day 5
The morning at your leisure.
Check out of the hotel by noon.
Transfer to the airport, timing based on flight details provided.

Itinerary subject to change.

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Xcaret Park with Plus Admission:

Includes:

• Access to Plus Area facilities (dressing rooms, restrooms and lockers).
• One lunch buffet. Includes one beer and unlimited non-alcoholic beverages (soft drinks, flavored waters, and coffee) while consuming food.
• Tours in three underground rivers (a secure bag service for your belongings prior to during the river journey is included).
• Xcaret México Espectacular presentation.
• Access to the beach, inlet and natural pools.
• Visits to the Butterfly Pavilion, Coral Reef Aquarium and the Aviary.
• Children’s World, a place of fun exclusively for the little ones.
• Horse Exhibition, Papantla Flying Men and Pre-Hispanic Dances.
• Tropical jungle trail.
• Use of snorkeling gear (requires a refundable deposit of $10 USD).
• Life jackets and inner tubes.
• Lounge chairs, hammocks and rest areas.
• Restrooms, dressing rooms and showers.
• Other services (WiFi, ATM and shops).
• Free parking.

Please bring: 

• Wear a swimsuit, water shoes and comfortable clothing. Additionally, bring an extra change of clothes and a towel.
• Only use of sunblock and sunscreen containing titanium oxide and zinc oxide are allowed in the park. Otherwise, at the entrance you will find an Information Booth where you can exchange your sunscreen for a free sample of a biodegradable product. Your sunscreen will be returned to you upon departure.
• Remember to bring cash or a credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
• A form of identification to verify children ages will be required in order to participate.

Since 2017, The Fives Downtown Hotel & Residences, part of the Curio Collection by Hilton™, has offered guests an easygoing atmosphere without sacrificing personalized service. Differentiating itself from other properties, this downtown “lifestyle boutique hotel” celebrates distinctiveness with amenities that always make guests feel at home — from locally sourced ingredients at the restaurant to an authentic tequila bar.

Hotel features:
• 1 restaurant, 1 tequila bar, 1 poolside bar, 1 coffee shop and room service (available 7 a.m. - 10 p.m.).
• Infinity-edge rooftop pool with cabanas, sun loungers and towel service.
• Sauna, steam room and 24-hour fitness center.
• Central courtyard with vertical gardens.
• 2 blocks from the beach.
• Daily and nightly activities and entertainment.
• Nearby La Quinta Avenida and Grand Coral Golf Riviera Maya.
• Valet parking: US$15 per car, per day.

Superior Room accommodations with:
• 1 king bed with 1 double-sized sofa bed. Please note: Bedding type is subject to hotel availability. Child pricing is based on sharing existing bed(s). No extra bed available.
• Maximum occupancy 3 adults, or 2 adults and 2 children.
• Minimum occupancy 1 adult. 
• Balcony with courtyard view.
• Adjustable in-room temperature control.
• Blackout curtains.
• 300-thread-count bed linens.
• Sitting area with sofa bed.
• Bathroom with separate toilet area, walk-in shower with rainfall showerhead and complimentary Atelier Cologne bath amenities.
• Hairdryer and bathrobes to use during your stay.
• Coffee- and tea-making facilities.
• Minifridge and microwave.
• Laptop-size personal safe.
• Alarm clock radio with MP3 connection.
• Complimentary local and 1-800 telephone calls.
• 50-inch (127-centimeter) flat-screen LCD television with high-definition cable channels.
• Complimentary Wi-Fi.

Check-in: 3 p.m.
Checkout: noon.
Minimum check-in age is 18.

The Fives Downtown Hotel & Residences
10 Avenida Norte & Calle 2 Norte
Playa del Carmen, Quintana Roo 77710, Mexico

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Hotel Check-in Requirements

• By booking this DreamTrip I understand that the hotel may request a credit card upon check-in. The hotel may request the credit card in order to: a) place a monetary hold of US$50-200; or b) hold for incidental, security or other charges. By booking, I acknowledge having received notice of this potential charge and accept that Rovia™ recommends a credit card rather than a debit or bank card be used in the event the hotel requests the card. I understand that any such request made by the hotel is outside of the control of Rovia and is strictly a hotel policy. Should I have questions concerning the hotel’s policy, I accept responsibility for contacting the hotel independent of Rovia. 
• Upon check-in at the hotel or resort, each guest must present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.
• For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel or resort will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance. 

 

For peace of mind, why not consider an optional travel insurance plan through Travel Guard? Offering assistance with common travel problems like flight delays or lost luggage, Travel Guard can help you start your next adventure prepared for the unexpected!

Please contact Travel Support if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.

Please note:
• At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.
• Gratuities are not included. We suggest providing gratuities at your own discretion. 

Pricing shown is for each person, and is based on 2 adults per room. 

Cancellation Policy:

• If you cancel 46 days or more before the start date of your trip, you will get a refund less a fee of up to US$100. If you cancel within 45 days of the start date of your trip, your trip will not be refunded. All fees are applicable on a per-person basis.
• This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. In the event of conflict between the cancellation policy displayed here and cancellation terms in supplier booking terms, the more restrictive of the two terms will prevail.

Name Change Policies:

• Name changes are generally not allowed on trips to avoid fraud, gaming and profiteering. We want to ensure that most of our travelers are members. For this DreamTrip, we do make certain exclusions, including the policy below:
• We reserve the right to refuse a name change at our sole discretion. If allowed, name changes must be done no later than May 24 and are subject to a fee up to US$100. Name changes after this date are not allowed.

Transfer of Booking Policies:

• Transfers of bookings from one member to another member are subject to the policy below:
• Booking transfers must be done no later than May 24 and are subject to a fee of up to US$100. Booking transfers after this date are not allowed.

Please Note: 

• The price shown above is subject to change based on promotional pricing availability, room type(s) booked, taxes, etc. 
• Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.
• Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.
• In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.
• Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this DreamTrip will apply.
• Each individual, including children, who are coming along with you on your DreamTrip is required to have a booking prior to the commencement of the trip. If you do not book and pay for each such person in advance of the trip, you will be charged the hotel’s then-current rate, not the trip price, for each such person at the time of your check-in.
• Pricing for children is based on their age at the time of travel and may be subject to additional terms and conditions of individual hotels and all-inclusive resorts. Also, pricing for children can vary, and may be higher than pricing for adults. Therefore, before you book any travel, please check the relevant hotel or resort website for applicable terms and conditions as well as details regarding their pricing structure.
• Please be aware that children’s pricing is based on hotel rates, excursion costs and other inclusions.
• A host is provided only on trips with bookings of 10 or more adults.
• Please don’t consider your change requests official until you receive a confirmation email from us.